Kin House is a private-hire 12-bedroom hotel executing a diverse range of exclusive-use events, from intimate gatherings to brand events and weddings for 12 to 200 guests. We are looking for an Event & Banqueting Manager to lead and deliver intimate, consistent, and exceptional service for our clients.

This role is central to the successful delivery of our weddings and large-scale events and is anopportunity to join an experienced team of hospitality professionals in a hands-on capacity,with a particular focus on banqueting operations, staffing coordination and minimising wastage. The role will be predominantly guest-facing and will manage food & beverage service across a variety of events alongside our Event Operations Manager and Bar Manager. The ideal candidate will be passionate about luxury hospitality, have excellent organisational skills and thrive in a fast-paced, design-led environment.

Responsibilities:

• Lead the front of house team during event days, ensuring smooth and efficient operations.

• Deliver exceptional food service with a focus on high-volume wedding breakfast service as well as intimate dinners, breakfasts and bespoke brand events.

• Support the planning and execution of events, including setup, service, and breakdown.

• Maintain high standards of cleanliness, stock control and compliance.

• Train and mentor junior staff, fostering a culture of excellence and enthusiasm.

• Ensure all guests receive a warm, professional, and memorable experience.

• Manage staffing levels across events, ensuring appropriate coverage and efficient team deployment whilst maintaining labour budgets.

• Monitor and report on food and beverage wastage, implementing strategies to reduce loss and improve sustainability.

• Liaise with the Events Operations Manager and Head Chef to ensure accurate event briefs and smooth coordination.

• Create and implement service plans and lead pre-event briefings with service teams to ensure clarity of roles and expectations.

• Maintain high standards of presentation and service throughout all banqueting operations.

• Ensure all guest interactions are handled professionally and in line with Kin House’s 5* service standards.

• Support the setup and breakdown of banqueting spaces, ensuring timely and efficient transitions between events.

• Have a conscious mindset about event feedback.

• Collaborate with suppliers and internal teams to ensure timely delivery and quality of goods

• Understand emergency protocol for the venue and adhere to all Health & Safety procedures.

• Support other departments during off-peak periods or as needed.

• Work alongside all departments to support the overall success of each event.

• Assist with viewings for new and booked clients.

• Lead and host client tastings and final details meetings with confidence and exceptional product knowledge.

• Attend training sessions and operational meetings as required.

Requirements:

• Previous management experience in banqueting, events, or luxury hospitality is essential.

• Strong leadership and team management skills.

• Excellent attention to detail, high service standards and organisational ability

• Ability to thrive in a fast-paced, high-volume setting without compromising on quality.

• Confident communicator with both guests and internal teams.

• Ability to work under pressure and adapt to changing event requirements.

• Experience in managing budgets, staffing rotas, and operational reporting.

• Experience in MS Operating Systems including Outlook, Excel & Word.

• Experience with Tripleseat (preferred).

• Understanding of Tabology EPOS systems (preferred).

• Basic to intermediate knowledge of wine, cocktails and other drinks (preferred).

• Barista training (preferred).

• A proactive, can-do attitude and a genuine love for hospitality.

• Driving license (preferred).

Package:

• Generous Salary Package

• 28 days annual leave (including bank holidays)

• Additional day off on your birthday & £100 gift voucher (after 1 year of service)

Hours:

• 45 hours a week including weekends (5 days in 7)

To apply please email staffing@kinhouse.co.uk with a CV and covering letter