Location: LIMEKILN, Crowborough

The Role

LIMEKILN is seeking a passionate and enthusiastic Sales & Events Co-ordinator to join the team. This is a customer facing role, with responsibilities spanning sales, planning and on-the-day event coordination. The role will be to deliver 5* service, hosting within a design led space to achieve truly unique events with a focus on hospitality and sustainability. The ideal candidate will have an exceptional eye for detail and a professional attitude with experience in all aspects of hospitality, with a particular passion for events management.

 Responsibilities:

• Taking pride and care for the appearance of the venue.

• Leading the customer experience throughout the entire lifecycle of an event.

• Having an excellent knowledge of services and facilities with the ability to discuss this confidently with customers and potential clients.

• Hosting viewings and customer meetings, ensuring the venue is always well presented.

• Working with booked clients during their end-to-end planning process, including planning events, hosting planning meetings and tastings, deposit chasing, final invoicing and post-event reporting.

• To represent LIMEKILN’s high standards of event delivery, ensuring the customer’s vision is realised whilst maintaining high levels of cleanliness and efficient service throughout.

• Managing enquiries, follow ups, maintaining an organised calendar and ensuring clear communication between clients and colleagues alike.

• Ability to manage and support the events and bar team with any requirements on the day including venue set up, bartending and front of house duties.

• Acting as LIMEKILN’s venue representative on event days in the absence of senior management. Including being confident with opening and closing requirements, venue coordination and team management. Deputising for the Event Operations Manager when required.

• Working collaboratively with the LIMEKILN team to develop our offer, including drinks packages and bar menus.

• Ability to confidently create and cost bespoke drinks packages for clients, under the supervision of senior management.

• Following all event, office and back of house procedure to ensure the venue is managed safely and diligently.

• Understanding emergency protocol for the venue and adhering to Health and Safety procedures.

• Attending training sessions and meetings when required, including off site.

• Maintaining a good relationship with suppliers and registrars.

• Capturing content for social media and maintaining brand standards.  

• Staying well-informed with current industry trends.

• Taking a proactive approach to current and future sales opportunities, working with the LIMEKILN team to develop ideas to grow the business.

 Requirements:

• Excellent customer service with a passion for all aspects of hospitality.

• Pride and care in presentation and excellent attention to detail.

• Experience in a 5* environment, with a proven track record for exceptional event delivery.

• Basic to intermediate level of knowledge of bar & wine.

• Barista experience preferred.

• Proficient in MS Office.

• Driving Licence.

• Exceptional written and verbal communication.

• Ability to work flexibly across all aspects of events, including weekends and evenings.

What we offer:

• 28 days annual leave, inclusive of bank holidays.

• Day off for your birthday each year.

• Opportunities for sales-related bonuses.

• Exciting & rewarding working environment, with opportunity for career development.

Schedule:

• 45 hours per week across 5 days with 2 days off per week, inclusive of evenings and weekends.

 To apply please email matt.thomas@dearbornestates.co.uk with a CV and covering letter